Frequently Asked Questions
What is the BocaHeal Wellness Pass?
Add you anThe BocaHeal Wellness Pass is a loyalty program that offers exclusive discounts and premium health benefits at various health and wellness spots in Palm Beach County. Members can earn points with each visit, which can be redeemed for rewards.
How do I earn points with the BocaHeal Wellness Pass?
You can earn points by visiting our partner locations and scanning the in-store QR code. Submit your email associated with your wellness pass on our website to accumulate points. These points can be redeemed for exciting rewards.
How do I redeem my points on my Wellness Pass?
To redeem your points, open your iOS Wallet app (do not double click the lock button on your phone your buttons wont function this way) and locate your Wellness Pass. Tap the three dots in the top right corner to access pass details. Then click on "Tap to redeem balance." Your points will automatically apply at checkout, making it easy to enjoy your rewards!
Why don’t the links on the wellness pass work?
If the links in your Wellness Pass aren’t working, it could be due to a few factors. Ensure you have a stable internet connection and that you’re accessing your pass directly from the iOS Wallet app and not double clicking the lock button on your phone. If you haven’t used your pass in a while, you may need to log back in to access the links properly. If issues continue, please contact customer support for assistance.
What kind of rewards can I redeem with my points?
You can redeem your points for a variety of rewards, including free day passes, discount vouchers, supplements and other health and wellness services offered by our partners.
How do I use my discounts at partner locations?
For health and wellness partners, we send your order information to the selected location at the time of purchase, attaching your discount to your profile. The location will be aware that you are coming in from our platform. For food partners, we provide physical voucher discounts that are mailed to you, which can be given to an employee upon checking out to save on your order.
Which locations participate in the BocaHeal Wellness Pass program?
We partner with top wellness centers, gyms, spas, and health food stores in Palm Beach County. You can find a full list of our partners and their offers on the BocaHeal Wellness Pass partners page or by checking our interactive map.
Can I still earn points if I already shop at partner stores?
Yes, if you already shop at our partner stores, you can start earning points with each visit. Just make sure to scan the QR code and submit your email to earn points.
Do I need to inform staff at partner locations about my BocaHeal Wellness Pass?
While assistance from staff is rarely needed, it’s good to have an understanding. Our partner businesses ensure all staff members are informed about the BocaHeal Wellness Pass and can assist you if necessary.
How do I book an appointment at a partner location?
Find your chosen location on our map and call ahead to book your appointment. This allows you to enjoy the convenience of planning your wellness visit in advance.
What makes Boca Heal products unique?
Boca Heal products are crafted using high-quality, natural ingredients designed to support your overall health and wellness. We focus on creating formulas that are effective, safe, and beneficial for daily use.
How should I store Boca Heal products?
To maintain the quality and effectiveness of our products, we recommend storing them in a cool, dry place away from direct sunlight. Proper storage ensures that our natural ingredients remain potent and beneficial for as long as possible.